koralDose 4H
MANUALS , VIDEOS , SPARE PARTS , FAQS
- koralDose4H Product Manual_A4--ENG-中文-日本語-한국어
- koralDose & koralCore App FAQs-ENG-中文-日本語-한국어
- koralDose 4H_APP Operation Manual_English
- koralDose 4H_APP使用說明書-中文繁體
- koralDose4H Important Reminders and Precautions -English
- koralDose4H 重要提醒與注意事項-中文
- koralDose4H 重要なお知らせと注意事項-日本語
- koralDose4H 중요 안내 및 주의 사항-한국어
Q1: The koralLED does not work after plugging in the power.
Ans: koralLED will only function properly when connected to the koralCore app.
Q2: The koralCore App schedule shows the light should be on, but it is not lit.
Ans: Follow these steps to diagnose:
- Check if the power supply is properly connected and functioning.
- Ensure the Bluetooth connection is active. If not, reset the Bluetooth pairing.
- Verify if the light is set as a secondary light; secondary lights operate according to the primary light’s settings.
- Check if the schedule is correctly configured.
- If the above steps do not resolve the issue, reset the device or reinstall the app.
Q3: The primary and secondary lights cannot be turned on or off simultaneously.
Ans: Check if the sunrise or moonlight functions are enabled. These features may cause delays between lights.
Q4: Can koralLED be manually controlled without the app?
Ans: koralLED is designed as a smart device mainly operated via the app, but basic manual controls, such as pressing the switch, are available in emergencies.
Q5: Can multiple koralLED lights be controlled using the same app?
Ans: Yes, the koralCore App supports multi-light management, allowing you to set independent schedules or synchronize control for each light.
Q6: Can koralLED be configured with different modes via the app?
Ans: Yes, the koralCore App supports multiple modes, including sunrise and sunset simulations and custom spectrum settings.
Q7: The brightness displayed on koralCore App differs from the actual brightness.
Ans: The koralCore App displays estimated values, which may vary by a few percent from the actual brightness, especially during sunrise, sunset, or when brightness is below 20%.
: One of the color channels is not working.
Ans: Check if the spectrum channel is correctly configured. Try restarting the device or resetting the settings. If the issue persists, contact customer support.
Q9: Why does my koralLED automatically shut off in high-temperature environments?
Ans: koralLED has a built-in overheat protection mechanism. When the temperature exceeds the safe range, the brightness will be reduced, or the device will shut off to protect itself. Place the light in a well-ventilated area.
Q10: The spectrum output of koralLED is uneven or flickers.
Ans: This may be caused by an unstable power supply or a device issue. Check the power adapter and try resetting the device.
Q11: Can koralLED synchronize with other brands of lights?
Ans: koralLED uses proprietary technology and cannot synchronize with other brands. It is recommended to use lights from the same series for optimal results.
Q12: Can koralLED be used outdoors?
Ans: koralLED is designed for indoor use and is not waterproof. If used outdoors, ensure proper waterproofing measures are taken to protect the device from moisture or water exposure.
Q13: Why does the light get hotter in some modes compared to others?
Ans: High-intensity modes (such as blue light or full spectrum) consume more energy, generating more heat. Ensure adequate ventilation when using these modes.
Q14: Can I replace the power adapter for koralLED myself?
Ans: It is not recommended. Non-official power adapters may cause device failure or safety issues. Contact customer service to purchase certified accessories.
Q15: The koralCore App cannot be installed, or it crashes.
Ans: Check if your device’s operating system is compatible with the app. If the issue persists, try reinstalling the app or refer to the diagnostic steps in Q2.
Q16: Is there a range limit for the Bluetooth connection of koralCore App?
Ans: The normal operating range for Bluetooth is approximately 10 meters. However, this may vary depending on environmental factors, such as walls or obstacles.
Q17: Can koralCore App restore settings from a previous device?
Ans: The koralCore App does not support automatic syncing of settings to new devices. You must manually reconfigure or use the backup function to import settings.
Q18: Does koralCore App support remote control?
Ans: Currently, it only supports control within the Bluetooth range and does not allow remote control via the internet.
Q19: Can koralLED integrate with voice assistants?
Ans: Voice assistant integration, such as Google Assistant or Amazon Alexa, is not currently supported.
KoralLED 70W
koralDose 4H